services overview
As a great sidekick, we’re here for you before, during, and after your open enrollment. Don’t be intimidated by the scale and stress of enrollment, or the complexity of technology. In a space that’s always evolving, C1E is an industry leader here to help you get ahead. Our goal is to make your enrollment as impactful for your employees and as simple for you as possible.
services overview
As a great sidekick, we’re here for you before, during, and after your open enrollment. Don’t be intimidated by the scale and stress of enrollment, or the complexity of technology. In a space that’s always evolving, C1E is an industry leader here to help you get ahead. Our goal is to make your enrollment as impactful for your employees and as simple for you as possible.
Enrollment Specialists
Face-to-Face
On-site benefits counselors available in all 50 states. Choose from over 3,500 benefits experts to guide your employees through enrollment.
Online
Guided walkthroughs with co-browsing, or DIY with self-enroll and A.I. technology. Leverage technology to make a seamless and simple benefits experience.
Telephonic
Full call-center capabilities in 15 languages to reach every employee, anywhere. Calls are recorded for safety and compliance.
Education
From employee handbooks to personalized videos, we help create and communicate the materials you need for a great enrollment.
Face-to-Face Enrollments
- Benefits counselors and educators available for group presentations and in-person enrollments across all 50 states
- Choose from over 3,5000 counselors across the country
- Customize scripting to communicate important points
Our counselors are non-commissioned and rated based on performance. Give your enrollment a personal touch in the method most preferred by employees today.
Online Enrollments
- Co-browse with a benefits counselor
- A.I. assistance with tailored education based on over 50,000,000 data sets
- Self-enroll online with easy access to live counselors for questions
- We build and brand everything to your organization, because you’re what’s important.
Keeping things streamlined doesn’t mean you need to sacrifice quality. We leverage the newest technology to make online enrollments just as impactful as any other.
Telephonic
- Full call-center across the US and surrounding territories
- All calls are recorded and stored for your safety
- 15 languages to communicate effectively
- Easy scheduling including nights and weekends
Customize your script and make it simple for employees to enroll with easy online scheduling. Take the hassle out of the enrollment while still seeing incredible results.
Education
- Ringless voicemail, calls, texts and emails help get the word out and make scheduling easy
- Benefits booklets and flyers built for you
- Customized and pre-recorded videos for awareness and education
Create awareness for the enrollment with a personalized video from the HR Director, and send text blasts to employees with enrollment updates. Educate effectively with stunning benefits booklets and easy to watch videos, in whatever language your employees prefer.
Onboarding
Seamlessly keep up on new-hires and benefits education. We are here throughout the year to support growth and make benefits easy.
HR Support
Benefits Administration Systems with single sign-on as well as easy reporting and complete analytics to ease the burden on HR.
Compliance
Full service solution helping employers avoid costly fines, fees and penalties with the IRS and the DOL.
Customization
We tailor our process to fit your needs. No case is too small or too large. One state or 50, we have the team and the tools to exceed your expectations.
Onboarding
- New-hire onboarding year round
- Continued education and customer service for those who need it
- Claims help at the touch of a button
Recruiting should be a positive experience, for both the new employee and HR. We make it easy by providing the same amazing education and enrollment experience to any new-hires throughout the year, and you can lean on our service team for claims help.
HR Support
- Ben-admin systems setup just for you
- Single sign-on simplicity
- Pull reports and analytics instantly
- Communicate with payroll and carriers on your behalf
Our service team is at your disposal year-round to help lighten the load of benefits administration. Streamline processes and simplify your daily life with a ben-admin system that works for you.
Compliance
- ACA tracking and reporting
- FMLA administration
- COBRA administration
Expert support and technology through our preferred partnership with NavigateHCR. Trust in the experience of one of the oldest ACA compliance firms in the country.
Customization
- Full core, ancillary and supplemental enrollments
- Custom scripting to say what’s important
- Tailored pre-enrollment awareness and outreach, so your employees get a personal touch and know you care
- Flexible scheduling to accomodate any workforce
- You choose the enrollment method, benefits counselors, and platform
C1E is all about choice. We have the team and know the structure to make a great enrollment, we simply give you the freedom to make it yours.
The first choice for enrollments
Innovative
Services
We leverage technology with teamwork to provide a comprehensive experience.
Masterful
Education
We increase engagement and retention by properly educating every employee.
Professional
Partnerships
We’ve got your back, and want to offer our full support in your next enrollment.